Service overview | Alfa Laval

Services for your success

When you turn to Alfa Laval for services and parts, you experience readiness and reliability that save your time and money - while making a responsible choice for safety and environment. Combined with our unparalleled product and application knowledge, this is why so many choose Alfa Laval as their service partner. Our experts are your asset, working tirelessly to bring you performance and peace of mind.

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Technical documentation

With our accurate technical documentation, you can ensure proper equipment handling in your day-to-day operations and perform maintenance procedures correctly. Having the right documentation on hand also facilitates certification and auditing when needed - and shortens lead time when ordering spare parts. 

Find technical documentation

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Troubleshooting

Our skilled and experienced troubleshooters are the direct route to solving any issue related to your equipment. Working on site or remotely, they find the cause of unplanned shutdowns and help you get the best possible operation from your equipment. Contact us for emergency services now. 

Information about troubleshooting

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Training

When you purchase Alfa Laval equipment, you buy reliability. But your peace of mind depends just as much on your equipment's operators. Our insightful training experts build and develop their competence, so that you can worry less - and achieve more. 

Explore our courses

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Spare parts

When you use Alfa Laval genuine spare parts, you put productivity first. Manufactured with OEM knowledge and precision, our parts deliver function and uptime that prolong equipment life and lower your ownership cost. We deliver them on time worldwide through our strong logistics network.

Contact us for spare parts

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Service offering

The Alfa Laval 360°Service Portfolio

The services and solutions in our Alfa Laval 360° Service Portfolio help you get the best return on your equipment investment - throughout its life cycle. We partner with you in every aspect, from start-up, maintenance and support to improvements and monitoring services over time. 

Readiness, reliability and responsibility

We go out of our way to be ready when you need us - and to keep your equipment ready to perform. We deliver our promises - and ensure that your equipment delivers its promised performance. We take protecting people and the environment seriously - and we make it easier for you to do the same. 

Australia, we've got you covered

Alfa Laval builds on a proud history in Australia close to our customers. Today, we operate one of Australia’s largest decanter centrifuge and thermal heat exchanger service centres based in Sydney where also the regional headquarters are located. Service and support staff are also based in Brisbane, Melbourne, and Perth, and the company’s strong local field service presence allows deploying engineers to even the most remote locations as well as servicing offshore sites.

Visit AU Service pages

Service agreements

Alfa Laval Service Agreements are tailor-made service solutions that combine any of our services, based on your specific needs. To maximize your performance and reduce your operating costs, these agreements bring you peace of mind by minimizing the risk of unexpected breakdowns. They also give you full control over your maintenance budget.

Read more about our service agreements